Long term Luxurious home

Positive: We did not even get to stay at the property, before we could check in we rung the host who was very rude and said she had been trying to communicate and also sent an email, that I should read the content of the email first, I told her I have not received any emails from you and she said the apartment had no central heating, we insisted to still stay there but said the apartment was not fit for purpose, this was so last minute, we had travelled 4 hours only to get to the location and be told that. She was not being helpful, turn out that she’s the one who owns the apartments. She asked if she could give us a different place which was a downgrade to what we had paid for and was not even talking about giving us some money back.

Positive: Due to issues with a previously booked property, we needed last-minute accommodation, and the host went above and beyond to assist us. Their flexibility and responsiveness made a stressful situation much easier. The property itself is beautifully furnished, exceptionally clean, and exudes warmth and comfort, thus made us feel instantly at home. We truly appreciate the hospitality and would not hesitate to book again in the future.